Thank You National Apartment Association. I will do my best to get this very important information out ASAP to numerous owners, investors, huge property management companies (e.g., Riverstone Residential), attorneys, and judges, AND, of course, to the MANY people who are currently living in MOLD-INFESTED APARTMENT COMPLEXES right now! katy
Reported By: anonymus (Boston Massachusetts) -Virgin Islands (US)
Park Lane Seaport
1 Park Lane
Boston Massachusetts 02210
United States of America
Phone: 866.651.6127
Web Address: wwwparklaneseaport.com
Excerpt
Lastly, I expressed my wish to exit my lease early back in December and January with several problem, but then just let it go because I couldn’t be bothered to move.
However, in march I received a note asking if i would like to stay at park lane and if i do they can offer me my place at x rate for another year. I was NEVER staying at this place for another year, I needed to hand in my 60 day notice by May 1st to let the office know i was vacating the apartment. I received another friendly reminder end of April to do this. I write a letter to the management office to notify them I will not be extending my lease and will be moving out June 24th and will vacate the apartment by the end of June as it says in my lease. Handed in the letter with my rent check at the concierge as per usual. Case closed done with Park Lane. Of course not. I received another letter on the 24th of May after returning from a family event stating I will not have to pay 1 month extra and can vacate until July 24th because I did not notify the office that I was planning on leaving. I thought this must be a mistake. I had asked them to terminate my lease early already back in January as well as submitted a letter May 1st. I went down to the office and sure enough “They did not receive my letter and there for have to charge me extra month”. I showed them a copy of the letter I had submitted, which I had a copy of. They called my a liar and said they find it hard to believe they received my rent checks and not my letter. They were not understanding nor did they make any attempt to fix or resolve this problem with me, yet were very rude, called my a liar and are charging me an extra month.
I have brought more business to Park Lane, why i dont know, but I did, always paid rent on time, had several problems and am now being called a liar and am being forced to stay 30 days longer, being forced to pay 30 days more because their concierge service is incapable of submitting a letter. If Park Lane really cared about their tenants and really didnt want to force me in to staying longer, pick up the damn phone and ask. “Hi its the management office, your lease is up in 60 days and we just wanted to remind you that you need to terminate by today”. “Oh no, I will be leaving June 24th, Thanks” Easy as that. They have bad numbers in the building and need to make money somehow, and this is how they do it.
Stay far away from Park Lane if you want to have a good experience.
Oh and also, there is no cell phone reception in the entire north side of the building.
So if you move to PL and have AT&T, make sure you have a landline.
I am linking to the home page of RipOff Report because there is a spam comment to this post. ripoffreport.com
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