Valerie Covarrubias, Vice President, Corporate Communications, Riverstone Residential, A CAS Partners Company, Dallas said at a panel discussion on Independent Rental Owner (IRO) Best Practices at the 2008 NAA Education Conference & Exposition in June, “The majority of pet owners tend to be responsible people and want a clean environment.”
 
Covarrubias said Riverstone Residential measures the effectiveness of its pet policies with surveys as well as its residents’ positive comments.  “It’s easy to quantify how many residents happily come into our management offices to chat with our associates who have a treat for their pets,” she said.
 
Note:  They may be pet friendly at some of their apartment complexes but after two months of inhaling extreme amounts of molds sporulating and blown out of the air vents for us to inhale, after my chihuahua ran up the stairs he could hardly breathe and sounded like he was having an asthma attack.  Riverstone Residential knew about the mold infesting many of the apartments, so I would hardly call that pet friendly OR people friendly.  As for chatting with their associates, it was our experience that the associates do not chat with their residents, they threaten.  Why would I trust their treats are pet friendly after the toxins they exposed my pet too.  katy

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