Apartment Concierge Helps Pamper and Retain Residents – Property Manager at Riverstone Residential Group’s Argenta community Greg Spezzano was quoted in UNITS magazine saying, “We are about to hit our first anniversary with the service and people have grown attached”

Posted : Fri, 11 Jun 2010
Author : Maestro

DALLAS – (Business Wire) Residential communities around the U.S. are able to provide the newest service in apartment living thanks to Apartment Concierge, a Maestro company based in Dallas. The unique service is available to residents 24-7 by phone, text or e-mail, giving residents direct access to a personal concierge prepared to handle inquiries both big and small. An impressive amount of leverage and resources ensures no request is out of reach.

Property Manager at Riverstone Residential Group’s Argenta community Greg Spezzano was quoted in UNITS magazine saying, “We are about to hit our first anniversary with the service and people have grown attached. It’s very personalized and they say they don’t want to move somewhere else and give that up.”

“For less than $5 per month, which is included in the price of rent, residents can register their email address in the VIP portal of the apartment community, and the answer to any question is at their fingertips,” noted Adam Alfia, president of Apartment Concierge.

Concierge assistants even accept requests from residents on vacation looking for a hot dinner spot, and are quick to provide driving directions or even weather condition updates, Alfia explained.

“With a service like this, users may find the convenience of iPhone apps obsolete,” suggested Alfia.

Concierge services may give an apartment community the leg up on competition because of what it offers to residents, the benefits don’t stop there. Property staff at Argenta use the VIP portal to send bulk emails and texts to residents and prospective renters. Residents expecting packages are notified in bulk by text message, saving staff the time they used to spend leaving individual notifications. Staff members also are able to enhance relationships with potential customers as the service allows them to easily contact prospective renters with customized e-mails in the days following a property tour. Spezzano notes, “It’s a huge follow-up tool.”

C. Pharr & Company
Cynthia Pharr Lee, 972-931-7576, ext. 24
Cynthia@pharrpr.com

www.earthtimes.org

National Apartment Association Tells Its Members MOLD CAUSES DEATH; Tells Courts It Doesn’t With The Help of US Chamber and UCLA

Thank You National Apartment Association. I will do my best to get this very important information out ASAP to numerous owners, investors, huge property management companies (e.g., Riverstone Residential), attorneys, and judges, AND, of course, to the MANY people who are currently living in MOLD-INFESTED APARTMENT COMPLEXES right now! katy

Information about Riverstone Residential, the Louisiana Housing Finance Agency, and the owners of Jefferson Lakes Apartments in Baton Rouge, Louisiana allowing tenants to be exposed to extreme amounts of toxins from molds by intentionally concealing evidence

Irrefutable evidence indicates that Riverstone Residential, Guarantee Service Team of Professionals, & plaintiffs’ attorney, J Arthur Smith III, must have agreed to exclude evidence that would have shown the owners of Jefferson Lakes Apartments & Riverstone Residential had knowledge of the severe MOLD INFESTATION at the complex before we moved in

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